Data Protection

Privacy Policy — New PKL
Our Commitment to Protecting Your Data

This page explains, in plain English, how your personal data is collected, used, and kept secure at New PKL. We believe transparency is the foundation of trust.

Last Updated: January 1, 2026
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Your Data Is Never Sold
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GDPR
Applicable Policy
Section 01

Introduction & Scope

New PKLWelcome to -'s Privacy Policy. This document is an important part of our relationship with you. When you use our website newpkl.bet use our platform, create an account, place bets, or access any of our services — this Privacy Policy applies to you.

We believe that every user's personal data belongs to them. New PKL acts as a responsible steward of that information — not an owner. We never misuse, sell, or unnecessarily share your data with third parties.

This Privacy Policy is drafted in accordance with international data protection regulations (GDPR) and relevant online gaming regulatory guidelines. By using this site, you are deemed to have consented to this policy. If you disagree with any part of it, please refrain from using our services and contact our support team.

Important: This Privacy Policy applies solely to newpkl.betapplies to services provided by New PKL. Third-party links or payment gateways may have their own privacy policies, for which New PKL is not responsible.
Section 02

What Information We Collect

New PKL Two types of data are collected — information you provide directly, and information collected automatically while you use the site. Full details are set out below:

A) Information you provide directly

Data Type Example Why It's Needed
Identifying Information Full name, date of birth Age Verification & KYC
Contact Information Email address, mobile number Account & Security
Address Information Division, district, postcode KYC Verification
Payment Information BKash/Nagad number, bank details Transaction Processing
Identity Documents NID, passport copy Identity Verification

B) Automatically Collected Information

  • Device Information: Browser type, operating system, screen resolution.
  • Network Information: IP address, ISP name, approximate location.
  • Usage data: Pages visited, time spent, and links clicked.
  • Transaction data: Betting history, deposit & withdrawal records, bonus usage.
  • Cookie Data: Session data, preference storage.
What we do not collect: We never collect or store your social media passwords, bank account PINs, or card CVV numbers.
Section 03

How We Collect Information

New PKL Various methods are used to collect information. We always do so ethically and in full compliance with applicable laws:

  • Registration Form: When you create an account, we collect the information you voluntarily provide during registration.
  • KYC verification: You may be asked to provide documents to verify your identity.
  • Support Contact: When you contact our support team, a record of the conversation is maintained.
  • Cookies & Tracking Tools: Information is collected automatically via cookies while you use the website.
  • Transaction Records: An automatic record is maintained for every deposit, withdrawal, and bet.
  • Third-Party Verification Providers: Authorized third-party services may be used from time to time for identity and payment verification.

We will never ask for your password or sensitive information via phone calls or informal messages. If anyone contacts you this way, it may be a scam — please notify our support team immediately.

Section 04

Purpose of Data Use

Your data is collected for specific purposes only. New PKL Never uses data beyond its intended purpose:

  • Account Management: Your data is used to create, verify, and manage your account.
  • Service Delivery: To ensure betting, payment processing, and customer support.
  • Security & Fraud Prevention: To detect unusual account activity and keep your funds secure.
  • Compliance with Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC requirements.
  • Relevant communications: To send important updates, transaction confirmations, and security alerts.
  • Service improvement: To analyze user experience and improve the platform.
  • Responsible Gaming: To identify signs of gaming addiction and provide timely assistance.
Marketing Communications: You can opt out of promotional emails or SMS at any time. Please note that transactional and security-related messages will continue to be sent after opt-out, as these form a mandatory part of our service.
Section 05

Data Sharing Policy

New PKLYour data is never sold on this platform. However, limited information may be shared with trusted partners in certain specific circumstances:

  • Payment Providers: Relevant information is shared with bKash, Nagad, Rocket, and banks to verify transactions.
  • Identity Verifier: With approved verification agencies as part of the KYC process.
  • Technology Partners: With hosting, security, and analytics service providers — who process data solely in accordance with our instructions.
  • Law Enforcement Agencies: When required by a court order or a mandatory request from a regulatory authority.
  • Business Transfer: In the event of a future company merger or acquisition — however, the new owner will be bound by the same Privacy Policy.

In all cases, a confidentiality agreement is signed with third parties before any data is shared. They may not use your information for their own purposes.

Data Transfers Outside Bangladesh: For technical reasons, your data may occasionally be processed on servers outside Bangladesh. In such cases, international data protection standards are strictly observed.
Section 06

Cookies & Tracking

Cookies are small text files stored in your browser. New PKL The following types of cookies are used on this website:

Cookie Type Purpose Duration
Essential Cookies Login sessions & security Until end of session
Functional Cookies Remembering language and preferences 1 Year
Analytics Cookies Understanding usage patterns 2 Years
Marketing Cookies Showing relevant offers 30 days

All cookies except essential ones can be disabled through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

Section 07

Data Retention Period

Your data is retained only for as long as necessary. Different types of information have different retention periods:

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Transaction Records: 7 years, as required by law.
  • KYC Documents: 5 years after verification.
  • Support conversations: 3 years.
  • Website Logs: 90 days.
  • Marketing preferences: Up to 30 days after opt-out.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified. If any data must be kept longer due to legal obligations, you will be informed accordingly.

Section 08

Your Rights

You have several important rights regarding your personal information. New PKL These rights are respected, and you may exercise any of them at any time:

Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of any data that is not subject to legal retention requirements.
Right to Restrict Processing
You can restrict how your data is used for specific purposes.
Right to Data Portability
You may request a copy of your data in a commonly used format.
Right to Object
You may opt out of your data being used for marketing purposes.

To exercise these rights support@newpkl.bet Please email us at the address provided. We will respond within 30 business days. Identity verification may be required in some cases.

Restrictions: Certain data may not be erasable due to legal obligations, fraud investigations, or ongoing disputes. In such cases, you will be informed of the reason.
Section 09

Minor Protection

New PKL Strictly prohibits providing services to anyone under 18. No data is collected or stored from minors. If an underage account is identified, it is immediately closed and all associated data is deleted.

Date of birth is verified at registration, and identity documents are checked during the KYC process to confirm age. If a parent or guardian believes their child has created an account, please contact our support team immediately — we will take action right away.

Section 10

Policy Changes

New PKL This Privacy Policy may be updated at any time. You will be notified depending on the nature of the changes:

  • Minor changes — only the "Last Updated" date at the top of the page will be revised.
  • Material changes — at least 14 days' advance notice will be sent to your registered email address.
  • Continued use of the site after a policy change will be considered acceptance of the updated policy.

Always the latest version newpkl.bet/privacy-policy page. If you do not agree to the changes, you may request to close your account.

Section 11

Contact

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our data protection team:

Email
support@newpkl.bet
Response Time
Within 30 business days
Live Chat
24/7 Support
Website
newpkl.bet

If your complaint is not resolved to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.

How We Keep Your Data Secure

Your data is protected on two fronts — through technology and through policy

End-to-End Encryption
Every transaction and piece of personal data you submit is protected by 256-bit SSL/TLS encryption. Your data cannot be intercepted or read by anyone during transmission.
Secure Server Infrastructure
Our servers are hosted in internationally certified data centres. Regular security audits and penetration testing are conducted.
Strict Access Controls
Only authorised staff can access limited data for specific job-related purposes. Every access is logged.
Real-Time Monitoring
Our automated system monitors your account around the clock to detect any unusual activity. If anything suspicious is identified, you will be alerted immediately.
Regular Security Updates
Our technical team regularly updates our systems to guard against the latest security threats. Any vulnerabilities are addressed promptly.
Independent Audits
Independent third-party security experts regularly audit our data protection measures and publish their findings.

Privacy FAQs

The most frequently asked questions about our Privacy Policy

No, never. new pkl does not sell your personal data to any third party. Your information is used solely to provide services, ensure security, and meet legal obligations.

After account closure, certain data must be retained for specified periods to meet legal obligations — transaction records are kept for 7 years and KYC information for 5 years. All other data is deleted as promptly as possible following account closure.

Send an email to support@newpkl.bet with the subject line "Data Access Request". After identity verification, a full summary of all data held about you will be sent within 30 business days.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in account settings. Transaction and security-related emails cannot be turned off, as they are essential to the service.

For technical reasons, data may occasionally be processed on international servers. In all cases, strict compliance with GDPR and other international data protection standards is maintained, and transfers are covered by appropriate data transfer agreements.

Play Responsibly New PKLat

Your privacy is our highest priority. Join a trusted platform today and enjoy complete peace of mind.

For users aged 18 and above. Your information is completely secure.

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